As a rule, all sales are final. Please allow in stock orders 5 - 10 business days for shipping(leaving factory), for custom orders 10 -14 days for shipping. Our candles are shipped in heavy cushioning. If you receive your items and they have been damaged during the shipping process, please contact us immediately (within 24 hrs. of reciept) so that we may send replacements, standard shipping time apply). We will ask, however, that you return the damaged items to us first. Wax is recyclable!

Your satisfaction is 100% guaranteed. If, for any reason, your order isn't right upon receipt, contact us within 24 hrs. and we will make it right!